Canvas doesn't have an account for you (Advising Appointments)


Students attempting to make an Academic Advising appointment may receive the following error message if a Canvas account does not exist: "Failed to log in: Canvas does not have an account for user."


Academic Advising appointments are usually created in Canvas. Without a Canvas account, student cannot make an Advising appointment within MyAACC.


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If you receive an error message of "Failed Log In - Canvas doesn't have an account for user", when attempting to make an appointment to Academic Advising, please email Academic Advising at or call 410-777-2307 to schedule an appointment. 



Still have questions?  Contact the Academic Advising Office.  


Article ID: 134072
Thu 7/1/21 3:23 PM
Mon 4/24/23 9:27 AM

Related Services / Offerings (3)

Canvas is AACC’s Learning Management System (LMS). Canvas allows instructors and students to conduct and participate in all aspects of their courses. Canvas is used in nearly all courses at the college as the online hub for delivering content like the syllabus, course schedule, assignments, course modules, study pages, and grades. Canvas allows instructors, students, and classmates to communicate with each other via course discussions, videoconference, and messages. Instructors and students can upload and download assignments, documents, videos, and audio recordings.
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