Update your Password on a Mobile Device

Summary

This article shows the user how to update the password on a mobile application after a password reset.

Body

Overview

This article will show you how to update your MyAACC password on a mobile application. The example used here is for Outlook on an Android device.

Issue

Outlook no longer works after a password reset.  Once you reset your password you will have to update the password on any mobile application that uses the MyAACC password.  

Troubleshooting

1. Open the Outlook application on your mobile device.

2. Select Sign In from the prompt at the bottom. If it does not prompt you to enter the new password, tap and swipe down from the top refreshing the Inbox.

Outlook sign in prompt

3. Enter your new password in the password field.

AACC Password Screen

Details

Details

Article ID: 134423
Created
Tue 7/13/21 5:30 PM
Modified
Mon 10/21/24 8:52 AM
Audience
Target audience for article content.
Students
Faculty
Staff

Related Articles

Related Articles (2)

Forgot your Password
Instructions for resetting a forgotten password.
Reset your Password
Instructions for resetting a known password.

Related Services / Offerings

Related Services / Offerings (6)

Change your MyAACC Password
Request assistance with resetting your MyAACC Password. Account/password assistance requires identity verification. A technician will call during business hours to assist with resetting your password.
Forgot your MyAACC password
Request assistance with resetting a forgotten MyAACC Password. Account/password assistance requires identity verification. Please provide a phone number and a timeframe for a technician to call.
Help with Email
Request help using Outlook desktop or OWA.
MyAACC Account
An account with a secure username and password that allows access to Self-Service functions, Instructional Email, Canvas LMS, Events Calendar, Help Topics, Announcements, and more
Outlook Email
The Microsoft Outlook Client is available on all college issued desktop and laptop computers. This facilitates management of college related email communications, a calendar, and meeting scheduling.
Problem with Outlook
Report a problem with the Outlook desktop application or OWA.