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Overview
This article contains instructions on how to set an Out of Office Message in Outlook (email), also known as an Automatic Reply.
Instructions
Out of Office Messages can be created in Outlook on the Web (OWA) or the Outlook Desktop Application. Out of Office Messages for shared mailboxes must be created in OWA. Expand a section below to view detailed instructions for creating an Out of Office Message.
Outlook on the Web
- Open Outlook on the Web.
- Select the Settings icon in the upper right corner.
- In the Settings window, select "Account" in the leftmost column and "Automatic Replies" in the middle column.
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- Select the toggle next to "Turn on automatic replies". Once Automatic Replies are enabled, the toggle button will turn blue and state “Automatic replies on”.
- To set an Automatic Reply for a time frame, select "Send replies only during a time period". You will then be able to select a start date/time and end date/time. Note: If you turn on Automatic Replies without setting a time frame, senders will receive the automatic reply until you have turned Automatic Replies off.
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- There are two boxes that you can type your automatic reply in:
- The first is the automatic reply to AACC email addresses (ending in either @mymail.aacc.edu or @aacc.edu).
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- If you select the “Send replies outside your organization” check box, the second box will appear. This will be the automatic reply to all non-AACC email addresses.
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- Once you have created your desired Automatic Reply, select the "Save" button in the lower right corner.
Outlook Desktop App
- Open the Outlook Desktop Application.
- Select File.
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- Select Automatic Replies (Out of Office).
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- Select the Send automatic replies toggle to turn on Automatic Replies.
- If you want to set an Automatic Reply for a time frame, you can select “Send replies only during a time period”. You will then be able to select a start date/time and end date/time.
Note: If you leave Automatic Replies toggled without setting a time frame, from this point on, senders will receive the automatic reply until you have turned automatic replies off.
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- There are two options that you can select for who receives your automatic reply:
- The first is for sending automatic replies to email addresses from within our organization, aptly named “Inside My Organization”, emails ending in @mymail.aacc.edu or @aacc.edu will receive this reply.
- The second is for sending automatic replies to people outside our organization. This will be your automatic reply sent to any non-AACC email addresses that email you.
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- Once you have created your desired Automatic Reply, select OK and your automatic reply will be enabled.
Shared Mailboxes
You can only set an Out of Office for shared mailboxes via Outlook on the Web.
- Open Outlook on the Web.
- Select your profile icon in the top right corner and select Open another mailbox.
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- Enter name of shared mailbox and select Open.
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- Select the settings icon in the top right-hand corner.
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- Select Mail from the left-hand navigation menu and Automatic Replies from the middle navigation menu.
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- If automatic replies are not currently turned on, the toggle button will say “Turn on Automatic Replies”. Once Automatic Replies are on the toggle button will be blue and state “Automatic replies on”.
- If you want to set an Automatic Reply for a time frame, you can select “Send replies only during a time period”. You will then be able to select a start date/time and end date/time.
Note: If you leave Automatic Replies toggled without setting a time frame, from this point on, senders will receive the automatic reply until you have turned automatic replies off.
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- There are two boxes that you can type your automatic reply in:
- The first is for sending automatic replies to email addresses from within your organization, emails ending in @mymail.aacc.edu or @aacc.edu.
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- If you select the “Send replies outside your organization” check box, the second box will appear. This will be your automatic reply for all non-AACC email addresses that email you.
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- Once you have created your desired Automatic Reply, select Save and your automatic reply will be enabled.
Troubleshooting
Still have questions? Select a service offering on the Outlook Email services page, or contact the Technical Service Desk at 410-777-4357.