Contact Information
The Technical Service Desk (commonly referred to as the Help Desk) serves as a central point of contact for technology related requests and problem resolution.
Telephone: 410-777-HELP (4357)
Technical Service Desk Client Portal: aacc.edu/servicedesk
Email: helpdesk@aacc.edu
On-site Location: Careers Center, Room 108 | 101 College Parkway | Arnold, MD 21012-1895
Remote / Phone Support
Monday - Thursday: 7:30 am - 6:30 pm
Friday: 7:30 am - 4:30 pm
Saturday: 9:00 am - 1:00 pm
Sunday: Closed
Drop-In Support
Monday - Friday: 8:30 am - 4:30 pm
Winter Break Support (2024/2025)
Limited technical support will be available during winter break for students who are enrolled in online courses. The primary focus of the technical support is to address log in/access issues related to the MyAACC Portal and provide Canvas support to minimize the impact on student learning.
Winter Break Support Schedule
Available from 10:00 a.m. to 4:00 p.m. on the following dates:
- December 23, 26, 27, 30
- January 2, 3
How to Access Support