The Technical Service Desk (commonly referred to as the Help Desk) serves as a central point of contact for technology-related requests and problem resolution.
Telephone: 410-777-HELP (4357)
Client Portal: aacc.edu/servicedesk
On-Site Location: Careers Center, Room 108
101 College Parkway
Arnold, MD 21012-1895
Remote / Phone Support
- Monday – Thursday: 7:30 am – 6:30 pm
- Friday: 7:30 am – 4:30 pm
- Saturday: 9:00 am – 1:00 pm
- Sunday: Closed
Drop-In Support (Careers 108)
- Monday – Friday: 8:30 am – 4:30 pm
* Friday on-site support is paused during faculty off-contract periods (June 20 – August 15, 2025).
Winter Break Support (2024/2025)
Limited technical support will be available during winter break for students enrolled in online courses. The focus will be on resolving login/access issues for the MyAACC Portal and providing Canvas support.
Support Dates & Times
- Available from 10:00 a.m. to 4:00 p.m. on:
- December 23, 26, 27, 30
- January 2, 3
How to Access Support