Service Catalog

Categories (8)

Accounts & Access

Get help with passwords, MyAACC, access to shared drives, and more.
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Communication & Collaboration

Email, Telephones and Microsoft 365 applications: Teams, Outlook, OneDrive, Word, PowerPoint…
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Desktop & Mobile Device

Technology hardware device, software, and printing support.
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Teaching & Learning

Instructional Technology support for course and classroom tools, such as Canvas and Audio Visual Services.
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Web Applications

Web Services including, requests for new web content or revisions on the public website, intranet, MyAACC, Self Services, etc.
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Administrative & Business

Support for AACC's Enterprise Applications.
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Information Security

IT security reviews, support for anti-virus, spam emails & phishing attempts.
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Internet, WiFi & Infrastructure

Network connectivity, servers, and database/storage management
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Services (4)

General Technical Support

Not sure what you're looking for and need a service desk technician to come to your aid? We're here to help!

Employee Office Update

Did you recently move office locations? Select this service to update your location and/or mail stop with IIT.

Media Production

IIT's Innovation, Design, Engagement, Accessibility (IDEA) Lab team is here to help you create your multimedia production project.

Audio Visual Services

Audio Visual (AV) Services provides a wide variety of media resources to support classroom instruction and campus events. AV Services supports all presentation equipment, including classroom projectors, document cameras, control systems, hearing assist units, screen sharing/collaboration equipment, non-instructional event equipment, and conferencing hardware.