My Recently Visited Services
IIT conducts Technology Audits to evaluate software, hardware, and cloud services for accessibility, security, licensing compliance, and infrastructure compatibility. A formal audit report is required before any technology can be purchased or renewed.
Azure Active Directory (Azure AD) self-service password reset (SSPR) allows the AACC community to change or reset a forgotten password, with no administrator or service desk involvement.
Audio Visual (AV) Services provides a wide variety of media resources to support classroom instruction and campus events. AV Services supports all presentation equipment, including classroom projectors, document cameras, control systems, hearing assist units, screen sharing/collaboration equipment, non-instructional event equipment, and conferencing hardware.
AACC supports a wide range of software suites and applications. Non-standard software can be requested by staff to be installed on their AACC computers, a Software Request Form should be completed.
AACC uses Zoom and Teams as their video conferencing application. Zoom and Teams are available on all college issued desktop and laptop computers.
Hardware can be requested by AACC staff and faculty. Employees can submit requests using the service offering Request for Equipment.
Not sure what you're looking for and need a service desk technician to come to your aid? We're here to help!
An account with a secure username and password that allows access to Self-Service functions, Instructional Email, Canvas LMS, Events Calendar, Help Topics, Announcements, and more
An Admissions Account is an applicant account with a personal username (email address) and unique password. This provides access to a students Ellucian Recruit admissions account.
Requests for IT Security, virus and/or malware scan and removal on AACC devices.
Printing and scanning support is offered for AACC printers and scanners throughout buildings/offices and classrooms.
The Content Management System (CMS), TerminalFour (T4), is the platform used to manage and update content on aacc.edu.
Colleague is the AACC Enterprise Resource Planning and Student Information System
Canvas is AACC’s Learning Management System (LMS). Canvas allows instructors and students to conduct and participate in all aspects of their courses. Canvas is used in nearly all courses at the college as the online hub for delivering content like the syllabus, course schedule, assignments, course modules, study pages, and grades. Canvas allows instructors, students, and classmates to communicate with each other via course discussions, videoconference, and messages. Instructors and students can upload and download assignments, documents, videos, and audio recordings.
AACC offers digital and physical ID cards. Digital, or mobile ID cards can be accessed by using the TouchNet 360u mobile app.
This Service provides access to loaner laptops for short- and long-term use by AACC employees. This service ensures you have the technology needed to perform your academic or professional responsibilities effectively.
Do you need to report an IT Security incident or concern such as abuse of electronic resources, encryption, lost/stolen devices, or malware?
Azure Virtual Desktop (AVD) provides access to cloud based virtual desktops to support remote learning and administrative access when away from campus. Access to AVD can be accomplished utilizing an installed remote desktop client or via any modern web browser.
The wired network, or network ports are outlets in the wall that allow you to plug in an ethernet cable and connect to the AACC resources, including the internet. Whether you need a port turned on for access, turned off, or a new port installed, IIT is here to help.
Request local computer admin privilege to download and install software on your AACC devices. Supervisor approval is required when requesting admin privilege on your AACC device.
Did you recently move office locations? Select this service to update your location and/or mail stop with IIT.
Digital Signage displays are strategically located inside campus buildings on campus to provide important information for faculty, staff, and students. Several digital signs also exist outside, at the entrances to the college.
The Microsoft Office 365 suite of online software applications are available to AACC users.
Shared network drives are file directories stored on AACC servers. These may include a personal Home Directory or file directories for your department, team, or work group. Access may be Read Only or Read/Write.