A cog wheel with a wrench and screwdriver icon in its center is surrounded by icons of a smartphone, clock, email, cloud, chat bubble, person, headset, magnifying glass, globe, phone, and wifi signal

WELCOME TO THE

TECHNICAL SERVICE DESK CLIENT PORTAL

The Technical Service Desk Client Portal is your "go-to" place for technology help. Through this portal, you can search for answers, request services, and check on the status of your current request. Check out our collection of technology help articles by selecting the Explore our Knowledge Base option below. 

Technical Service Desk Contact Information

410-777-HELP (4357)

Remote Service Desk Hours 
Monday - Thursday 7:30 a.m. - 8:00 p.m.
Friday 7:30 a.m. - 4:30 p.m.
Saturday 9:00 a.m. - 1:00 p.m.

Walk-in Service Desk Hours 
Monday - Friday 8:30 a.m. - 4:30 p.m.
Careers Center Building, Room 108


For a quick tutorial on the TSD Client Portal,
take a look at this introduction video.

Search for Answers

Explore for instructional articles and self-help solutions.

Explore our Knowledge Base »

Submit a Request

Submit a help ticket for technical support, questions, or problems.

Browse our Service Catalog »

Call the Technical Service Desk 

Call the TSD to speak to a representative.
410-777-HELP (4357)

Call the TSD » 
System Outages
 

In order to provide superior service to the college community, regular maintenance is required.  In an effort to lessen the impact on students, a downtime will be held on the second and fourth Friday of each month starting at 5:00 p.m.  


Monthly
Downtime

System
Outages
Virtual Appointment

In addition to calling, emailing, and submitting a ticket on this site, you may schedule a virtual appointment to speak with a Technical Services Technician. Select below to schedule a virtual meeting with a technician. 


Schedule a Zoom
Appointment