General Technical Support

What Is This Service?

Not sure what you're looking for and need a service desk technician to come to your aid? We're here to help!

Where Can I Get It?

There are three ways to request help from the Technical Service Desk:


1. Create a Ticket for the Technical Service Desk

Select I Need Assistance / Advice with Something button on this page to request help.

Select the Something is Broken button on this page to report a problem or system outage. 

2. Call the Technical Service Desk

Call us at 410-777-HELP (4357)

Service Desk Remote/Phone Hours
Monday - Thursday 7:30 am - 8:00 pm
Friday 7:30 am - 4:30 pm
Saturday 9:00 am - 1:00 pm 

3. Visit the Technical Service Desk In-person

Visit our walk-in office in the Careers Center Building, room 108.

101 College Parkway, Arnold, MD 21012

Service Desk Walk-in Hours
Monday - Friday 8:30 am - 4:30 pm


Additional Information

Information & Instructional Technology Contact Information
410-777-HELP (4357)

Technical Service Desk Hours
Monday - Thursday 7:30 am - 8:00 pm
Friday 7:30 am - 4:30 pm
Saturday 9:00 am - 1:00 pm

I Need Assistance / Advice with Something Something Is Broken


Service ID: 47351
Wed 11/18/20 9:25 AM
Thu 3/2/23 4:42 PM