Popular Services
Not sure what you're looking for and need a service desk technician to come to your aid? We're here to help!
Did you recently move office locations? Select this service to update your location and/or mail stop with IIT.
AACC supports a wide range of software suites and applications. Non-standard software can be requested by staff to be installed on their AACC computers, a Software Request Form should be completed.
An account with a secure username and password that allows access to Self-Service functions, Instructional Email, Canvas LMS, Events Calendar, Help Topics, Announcements, and more
Hardware can be requested by AACC staff and faculty. Employees can submit requests using the service offering Request for Equipment.
Submit accessibility-related requests or request a review by the IDEA Lab to ensure an inclusive learning environment. The team provides guidance on accessible course materials, digital content, and other accessibility concerns.
Do you need to report an IT Security incident or concern such as abuse of electronic resources, encryption, lost/stolen devices, or malware?
Canvas is AACC’s Learning Management System (LMS). Canvas allows instructors and students to conduct and participate in all aspects of their courses. Canvas is used in nearly all courses at the college as the online hub for delivering content like the syllabus, course schedule, assignments, course modules, study pages, and grades. Canvas allows instructors, students, and classmates to communicate with each other via course discussions, videoconference, and messages. Instructors and students can upload and download assignments, documents, videos, and audio recordings.
Self Services replaced WebAdvisor as Colleague's end user interface. Colleague Self Services can be accessed from the Menu in the MyAACC Portal.
The MyAACC portal is secure website that contains information for AACC faculty, staff and students. There are two portals, one for faculty and staff, and one for students.
The Microsoft Outlook Client is available on all college issued desktop and laptop computers. This facilitates management of college related email communications, a calendar, and meeting scheduling.
An Admissions Account is an applicant account with a personal username (email address) and unique password. This provides access to a students Ellucian Recruit admissions account.
Colleague is the AACC Enterprise Resource Planning and Student Information System
Multifactor authentication (MFA) is required for faculty and staff to access M365 services. This includes Email, OneDrive, Teams, Office Suite, Forms, Bookings, and other Microsoft applications. Microsoft MFA is also used to authenticate for remote access (FortiClient / VPN).
The Student Opinion Form system displays your courses that are currently open for responses. The survey is available for a limited time; it opens after the course withdrawal date and closes prior to the end of the term.
The Microsoft Office 365 suite of online software applications are available to AACC users.
IIT's Innovation, Design, Engagement, Accessibility (IDEA) Lab team is here to help you create your multimedia production project.
Printing and scanning support is offered for AACC printers and scanners throughout buildings/offices and classrooms.
Shared network drives are file directories stored on AACC servers. These may include a personal Home Directory or file directories for your department, team, or work group. Access may be Read Only or Read/Write.
This Service provides access to loaner laptops for short- and long-term use by AACC employees. This service ensures you have the technology needed to perform your academic or professional responsibilities effectively.
Azure Virtual Desktop (AVD) provides access to cloud based virtual desktops to support remote learning and administrative access when away from campus. Access to AVD can be accomplished utilizing an installed remote desktop client or via any modern web browser.
Report a compromised or suspicious account for yourself or on behalf of someone else. Our team will investigate and take necessary steps to secure the account.
Report suspicious or unwanted emails, including phishing attempts, for review by the Information Security team.
Employee transitions such as resignations, retirements, and dismissal are processed by IIT once notification is received from Human Resources.