Popular Services
Not sure what you're looking for and need a service desk technician to come to your aid? We're here to help!
Hardware can be requested by full-time AACC staff and faculty. Employees can submit requests using the service offering Request for Equipment.
An account with a secure username and password that allows access to Self-Service functions, Instructional Email, Canvas LMS, Events Calendar, Help Topics, Announcements, and more
The Microsoft Outlook Client is available on all college issued desktop and laptop computers. This facilitates management of college related email communications, a calendar, and meeting scheduling.
AACC supports a wide range of software suites and applications. Non-standard software can be requested by staff to be installed on their AACC computers, a Software Request Form should be completed.
This Service provides access to loaner laptops for short- and long-term use by AACC employees. This service ensures you have the technology needed to perform your academic or professional responsibilities effectively.
Canvas is AACC’s Learning Management System (LMS). Canvas allows instructors and students to conduct and participate in all aspects of their courses. Canvas is used in nearly all courses at the college as the online hub for delivering content like the syllabus, course schedule, assignments, course modules, study pages, and grades. Canvas allows instructors, students, and classmates to communicate with each other via course discussions, videoconference, and messages. Instructors and students can upload and download assignments, documents, videos, and audio recordings.
Printing and scanning support is offered for AACC printers and scanners throughout buildings/offices and classrooms.
Colleague is the AACC Enterprise Resource Planning and Student Information System
Submit accessibility-related requests or request a review by the IDEA Lab to ensure an inclusive learning environment. The team provides guidance on accessible course materials, digital content, and other accessibility concerns.
The Adobe Applications service provides support and licensing for Adobe Creative Cloud software.
Multifactor authentication (MFA) is required for faculty and staff to access M365 services. This includes Email, OneDrive, Teams, Office Suite, Forms, Bookings, and other Microsoft applications. Microsoft MFA is also used to authenticate for remote access (FortiClient / VPN).
Request local computer admin privilege to download and install software on your AACC devices. Supervisor approval is required when requesting admin privilege on your AACC device.
The MyAACC portal is secure website that contains information for AACC faculty, staff and students. There are two portals, one for faculty and staff, and one for students.
25Live is a web-based event calendaring, scheduling, and publishing system. 25live can be used to request classrooms and spaces on campus for academic or non-academic events.
Do you need to report an IT Security incident or concern such as abuse of electronic resources, encryption, lost/stolen devices, or malware?
Self Services replaced WebAdvisor as Colleague's end user interface. Colleague Self Services can be accessed from the Menu in the MyAACC Portal.
IIT's Innovation, Design, Engagement, Accessibility (IDEA) Lab team is here to help you create your multimedia production project.
The Microsoft Office 365 suite of online software applications are available to AACC users.
Remote solutions connecting to the AACC network or an on-campus AACC workstation.
Azure Active Directory (Azure AD) self-service password reset (SSPR) allows the AACC community to change or reset a forgotten password, with no administrator or service desk involvement.
Audio Visual (AV) Services provides a wide variety of media resources to support classroom instruction and campus events. AV Services supports all presentation equipment, including classroom projectors, document cameras, control systems, hearing assist units, screen sharing/collaboration equipment, non-instructional event equipment, and conferencing hardware.
Did you recently move office locations? Select this service to update your location and/or mail stop with IIT.
The AACC Intranet is ACC Intranet a private, secure network website only accessibly by AACC faculty and staff with an active account. It contains internal department information, instructions, links, policies and procedures.