Popular Services

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Hardware can be requested by AACC staff and faculty.  Employees can submit requests using the service offering Request for Equipment.


AACC supports a wide range of software suites and applications. Non-standard software can be requested by staff to be installed on their AACC computers, a Software Request Form should be completed.


An account with a secure username and password that allows access to Self-Service functions, Instructional Email, Canvas LMS, Events Calendar, Help Topics, Announcements, and more


AACC uses Zoom and Teams as their video conferencing application. Zoom and Teams are available on all college issued desktop and laptop computers.


An Admissions Account is an applicant account with a personal username (email address) and unique password. This provides access to a students Ellucian Recruit admissions account.


Submit accessibility-related requests or request a review by the IDEA Lab to ensure an inclusive learning environment. The team provides guidance on accessible course materials, digital content, and other accessibility concerns.


The Microsoft Office 365 suite of online software applications are available to AACC users.


Request local computer admin privilege to download and install software on your AACC devices. Supervisor approval is required when requesting admin privilege on your AACC device.


Printing and scanning support is offered for AACC printers and scanners throughout buildings/offices and classrooms.


Ellucian Recruit, Constituent Relationship Management application used for admissions and recruiting.


The MyAACC portal is secure website that contains information for AACC faculty, staff and students. There are two portals, one for faculty and staff, and one for students.


Audio Visual (AV) Services provides a wide variety of media resources to support classroom instruction and campus events. AV Services supports all presentation equipment, including classroom projectors, document cameras, control systems, hearing assist units, screen sharing/collaboration equipment, non-instructional event equipment, and conferencing hardware.


Canvas is AACC’s Learning Management System (LMS). Canvas allows instructors and students to conduct and participate in all aspects of their courses. Canvas is used in nearly all courses at the college as the online hub for delivering content like the syllabus, course schedule, assignments, course modules, study pages, and grades. Canvas allows instructors, students, and classmates to communicate with each other via course discussions, videoconference, and messages. Instructors and students can upload and download assignments, documents, videos, and audio recordings.


Report a compromised or suspicious account for yourself or on behalf of someone else. Our team will investigate and take necessary steps to secure the account.


IIT's Innovation, Design, Engagement, Accessibility (IDEA) Lab team is here to help you create your multimedia production project.


Azure Virtual Desktop (AVD) provides access to cloud based virtual desktops to support remote learning and administrative access when away from campus. Access to AVD can be accomplished utilizing an installed remote desktop client or via any modern web browser.


Multifactor authentication (MFA) is required for faculty and staff to access M365 services. This includes Email, OneDrive, Teams, Office Suite, Forms, Bookings, and other Microsoft applications. Microsoft MFA is also used to authenticate for remote access (FortiClient / VPN).


The AACC Wireless network is available within buildings at Arnold and some remote sites.  For assistance connecting to AACC Wireless on your device, please request this service.


Did you recently move office locations? Select this service to update your location and/or mail stop with IIT.


Shared network drives are file directories stored on AACC servers. These may include a personal Home Directory or file directories for your department, team, or work group. Access may be Read Only or Read/Write.


Do you need to report an IT Security incident or concern such as abuse of electronic resources, encryption, lost/stolen devices, or malware?


Employee transitions such as resignations, retirements, and dismissal are processed by IIT once notification is received from Human Resources.


Requests for IT Security, virus and/or malware scan and removal on AACC devices.


Azure Active Directory (Azure AD) self-service password reset (SSPR) allows the AACC community to change or reset a forgotten password, with no administrator or service desk involvement.