Multifactor Authentication

What Is This Service?

Multifactor authentication (MFA) is required for faculty and staff to access M365 services.  This includes Email, OneDrive, Teams, Office Suite, Forms, Bookings, and other Microsoft applications. Microsoft MFA is also used to authenticate for remote access (FortiClient / VPN).  

Where Can I Get It?

To set up MFA or change contact settings, navigate to https://aka.ms/mfasetup

Additional Information

Check out these knowledge base articles for detailed information regarding MFA: 

 

 
Student MFA Opt In / Opt Out Request Help with MFA Report a Problem with MFA

Related Articles (3)

Setting Up Multifactor Authentication
Multifactor authentication (MFA) is now required for faculty and staff to access Microsoft 365 services.  This includes Email, OneDrive, Teams, Office Suite, Forms, Bookings, and other Microsoft applications. The following instructions should be used by AACC employees to set up multifactor authentication that have not previously set up or used MFA.
Updating Mobile Device Legacy Authentication
If your account has been identified as using legacy email protocols, you will need to follow the instructions below to update your mobile device prior to MFA being enabled for your account.  Your account is likely using legacy email protocols if it was configured manually.  Follow the instructions below to remove and re-add your account to your device.
Using Multifactor Authentication with Email / Microsoft 365
Multifactor authentication (MFA) is now required for faculty and staff to access Microsoft 365 services.  This includes Email, OneDrive, Teams, Office Suite, Forms, Bookings, and other Microsoft applications. After successfully setting up MFA, follow the instructions below to use MFA when signing in.

Details

Service ID: 51363
Created
Wed 6/1/22 4:20 PM
Modified
Wed 6/1/22 4:23 PM

Service Offerings (3)

Student MFA Opt In / Opt Out
Multifactor authentication (MFA) is optional for AACC students. Use this service to opt in or opt out of MFA.
Help with MFA
Request assistance with setting up or using MFA. Please provide a phone number and a timeframe for a technician to call.
Report a Problem with MFA
Report a problem or outage with MFA.