Setting Up Multifactor Authentication

Overview

Multifactor Authentication (MFA) is an authentication feature that greatly improves account safety and security.  MFA consists of a combination of your username (email address), password, and a mobile device or phone.  It is more secure than just a password as it relies on two forms of authentication, such as:  

  • Something you know (a password) 
  • Something you have (a phone or other device)

Multifactor authentication (MFA) is a requirement for faculty and staff student and employee accounts.  Employees will be prompted to approve their sign in when accessing MyAACC and Microsoft 365 services.  This includes Email, OneDrive, Teams, Office Suite, Forms, Bookings, and other Microsoft applications.  MFA is also used to authenticate for remote access (FortiClient/VPN).  The following instructions should be used by AACC employees to set up multifactor authentication that have not previously set up or used MFA, including new employees. 

MFA for students is voluntary at this time.  Students may voluntarily enable multifactor authentication for their student account by requesting the Student MFA Opt In service offering.

Instructions

Select the employee or students links below to expand the instructions.

Employee MFA Instructions

Student MFA Instructions

Changing MFA Contact Options

Contact information and preferred options can be changed at any time, by navigating back to the MFA link: https://aka.ms/mfasetup

Troubleshooting

After successfully setting up MFA, follow the instructions here to sign in to M365 services using MFA: Using Multifactor Authentication with Email / Microsoft 365

Still have questions?  Contact the Technical Service Desk or request assistance using one of the service offerings on the Multifactor Authentication service page.  

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Multifactor authentication (MFA) is required for faculty and staff to access M365 services. This includes Email, OneDrive, Teams, Office Suite, Forms, Bookings, and other Microsoft applications. Microsoft MFA is also used to authenticate for remote access (FortiClient / VPN).
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