Report a Problem with MFA

What Is This Service?

Multifactor authentication (MFA) is required for faculty and staff to access M365 services.  This includes Email, OneDrive, Teams, Office Suite, Forms, Bookings, and other Microsoft applications. Microsoft MFA is also used to authenticate for remote access (FortiClient / VPN).  Request this service offering to report a problem or outage with MFA.

Who Is Eligible to Use It?

AACC employees.

Where Can I Get It?

To set up MFA or change contact settings, navigate to https://aka.ms/mfasetup

How Do I Use It?

Check out these knowledge base articles for detailed information regarding MFA: 

 
Report a Problem with MFA

Related Articles (1)

Multifactor authentication (MFA) is required for faculty and staff when accessing M365 services, including email.  Some locations or buildings on campus have poor cellular reception.  Follow the instructions below for IIT's best practices regarding using MFA in locations with poor cellular coverage.

Details

Service Offering Id: 991
Created
Wed 6/1/22 4:36 PM
Modified
Fri 9/29/23 9:23 AM