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Overview
Microsoft has updated its default security settings for organizational accounts. As a result, some third-party applications requesting access to AACC Microsoft accounts (such as Outlook, OneDrive, Teams, etc.) may now require administrative approval before use.
Issue
When signing in to certain applications using your AACC Microsoft credentials, you may encounter an error message such as:
"Need admin approval – Example Application needs permission to access resources in your organization."
This occurs because the application is attempting to access organizational data and Microsoft now blocks these requests by default unless an administrator explicitly approves them.
Instructions
If you receive a message indicating that an application requires admin approval:
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Go to the Technology Audit Request Form.
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Click Request Tech Audit.
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Complete the form with relevant details about the application.
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Under Audit Type, select Microsoft Admin Approval.
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Submit the request.
An IIT team member will review the request and determine whether access can be granted.
Troubleshooting
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If you’re unsure why a specific app is requesting access, include as much detail as possible in your request (app name, purpose, URL, screenshots).
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Requests without sufficient information may be delayed or denied.
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If you believe the app is part of college-approved software but are still seeing the error, contact the Service Desk for assistance at 410-777-HELP (4357)