Body
Overview
Follow the instructions below to change your password. It's also a good idea to change your password at least once per year or if you feel that your account credentials may have been compromised.
Please note, after changing your password, there is a two minute delay while your new password is being synced with AACC systems. Please wait up to two minutes before attempting to sign in to MyAACC after changing your password.
How do I reset my password?
Method 1: Reset your password using the Password Management Tool
- Note: If you are an AACC employee utilizing an AACC PC/laptop on the campus network or connected to the VPN/ForitClient, use Method 2 described below (Ctrl Alt Del).
- Navigate to: https://www.aacc.edu/password and select Manage Your Account.
![Reset password button.](https://aacc.teamdynamix.com/TDPortal/Images/Viewer?fileName=0bc5610f-5d06-4933-8552-b1106fbd8662.png&beidInt=433)
- Enter your AACC email address and select Next.
![A field prompting you to enter your username.](https://aacc.teamdynamix.com/TDPortal/Images/Viewer?fileName=e3799b5c-a3ef-40f7-a12b-bf984a9a6f06.png&beidInt=433)
- Enter your current password and click Sign In.
![A field asking you for your password.](https://aacc.teamdynamix.com/TDPortal/Images/Viewer?fileName=d53ddd7e-67e9-4ff7-9750-6d3d33bc7292.png)
- Create a new password, and re-type the new password. Select Reset Password.
![Two password fields prompting you to type your new password along with a blue, rectangular button with white-type that states "Reset Password".](https://aacc.teamdynamix.com/TDPortal/Images/Viewer?fileName=ecdfb53c-e1c4-498a-941f-c3faadebc73b.PNG)
Please note, after changing your password, there is a two minute delay while your new password is being synced with AACC systems. Please wait up to two minutes before attempting to sign in to MyAACC after changing your password.
Method 2: Reset your password using Ctrl Alt Del on your VPN connected device
- Note: This method can only be utilized by employees with an AACC device connected to the VPN/FortiClient. This method is the preferred password change method when using an AACC device.
- Make sure that your AACC device is on, connected to Wi-Fi, and the VPN. For assistance connecting to the VPN, check out the FortiClient Remote Access knowledge article.
- Select the Ctrl + Alt + Del keys on your keyboard. You should see this screen:
![Control Alt Delete screen](https://aacc.teamdynamix.com/TDPortal/Images/Viewer?fileName=64f44bd6-3776-4a9b-ad4f-e9726ad23d7a.jpg)
- Select Change a password.
- Enter your Old password and your new password in the New password and Confirm password boxes.
![Change password dialog screen](https://aacc.teamdynamix.com/TDPortal/Images/Viewer?fileName=6dbdc325-d567-45eb-b1d6-17a47bc87688.jpg)
Please note, after changing your password, there is a two minute delay while your new password is being synced with AACC systems. Please wait up to two minutes before attempting to sign in to MyAACC after changing your password.
Troubleshooting
AACC Password Requirements
Mandatory
Cannot be shorter than 14 characters.
Cannot be larger than 128 characters.
Requires a minimum of 2 letters.
Cannot use first name.
Cannot use last name.
Cannot contain user name.
Cannot contain these invalid characters: /
Conditional (3 out of 4 rules must be satisfied)
Must have 1 upper case characters.
Requires a minimum of 1 numbers.
Requires a minimum of 1 special characters.
Must have 1 lower case characters.
Still have questions? Contact the Technical Service Desk or complete the Change your MyAACC Password request.
Restablecer su Contraseña
Descripción general
Los profesores y el personal de AACC deben cambiar sus contraseñas cada 90 días. Siga las instrucciones que aparecen a continuación para cambiar la contraseña. También es una buena idea cambiar su contraseña si cree que las credenciales de su cuenta pueden haber sido comprometidas.
¿Cómo puedo restablecer mi contraseña?
Método 1: Restablecer la contraseña mediante la herramienta de administración de contraseñas/Password Management Tool
- Nota: Si usted es un empleado de AACC que utiliza una PC/portátil conectado a la red del campus o está conectado a la VPN/ForitClient, utilice el método 2 que se describe a continuación (Ctrl Alt Del).
- Vaya a: https://www.aacc.edu/password y seleccione Herramienta de administración de contraseñas/Password Management Tool.
![Reset password button.](https://aacc.teamdynamix.com/TDPortal/Images/Viewer?fileName=7ba0cb62-9a80-4e0e-bf56-bcc302b23db0.PNG)
2. Ingrese su nombre de usuario, seleccione Siguiente/Next
![A field prompting you to enter your username.](https://aacc.teamdynamix.com/TDPortal/Images/Viewer?fileName=7ca3e383-6d0d-42c8-a697-415eaccb3953.png&beidInt=433)
3. Ingrese su contraseña actual y haga clic en Iniciar sesión/ Sign in .
![A field asking you for your password.](https://aacc.teamdynamix.com/TDPortal/Images/Viewer?fileName=d53ddd7e-67e9-4ff7-9750-6d3d33bc7292.png)
4. Cree una nueva contraseña y vuelva a escribirla. Seleccione Restablecer contraseña/ Reset Password.
![Two password fields prompting you to type your new password along with a blue, rectangular button with white-type that states "Reset Password".](https://aacc.teamdynamix.com/TDPortal/Images/Viewer?fileName=ecdfb53c-e1c4-498a-941f-c3faadebc73b.PNG)
Método 2: restablecer su contraseña usando Ctrl Alt Del en su dispositivo conectado al VPN
- Nota: Este método solo puede ser utilizado por empleados con un dispositivo AACC conectado al VPN / FortiClient. Este método es el método preferido para cambiar la contraseña cuando se utiliza un dispositivo AACC.
1. Asegúrese de que su dispositivo AACC está encendido, conectado a Wi-Fi y la VPN. Para obtener ayuda para conectarse a la VPN, consulte el artículo de conocimiento FortiClient Remote Access.
2. Seleccione las teclas Ctrl + Alt + Del del teclado. Debería ver esta pantalla:
![Control Alt Delete screen](https://aacc.teamdynamix.com/TDPortal/Images/Viewer?fileName=64f44bd6-3776-4a9b-ad4f-e9726ad23d7a.jpg)
3. Seleccione Cambiar una contraseña/Change a Password
4. Escriba su contraseña antigua / Old Password y su nueva contraseña en los cuadros Nueva contraseña/New Password y Confirmar contraseña/Confirm Password.
![Change password dialog screen](https://aacc.teamdynamix.com/TDPortal/Images/Viewer?fileName=6dbdc325-d567-45eb-b1d6-17a47bc87688.jpg)
Resolución de problemas
Obligatorio
No puede tener menos de 14 caracteres.
No puede tener más de 128 caracteres.
Requiere un mínimo de 2 letras.
No se puede usar el nombre.
No se puede usar el apellido.
No puede contener el nombre de usuario.
No puede contener estos caracteres inválidos /
Condicional (se deben cumplir 3 de 4 reglas)
Debe tener 1 carácter en mayúsculas.
Requiere un mínimo de 1 número.
Requiere un mínimo de 1 caracteres especiales.
Debe tener 1 carácter en minúsculas.
¿Todavía tiene preguntas? Póngase en contacto con el servicio técnico o complete la solicitud de olvido de contraseña.