Intro to the Technical Service Desk Client Portal

Summary

Available 24/7, the TSD Client Portal is a web-based tool which allows you to search for answers to technical questions by using the Knowledge Base; submit a Help Ticket for technical support using the Service Catalog; schedule a virtual appointment with a Technical Services Technician, and more.

Body

Overview

The Technical Service Desk (TSD) Client Portal is available for all AACC students, faculty, staff, and guests. Available 24/7, the TSD Client Portal is a web-based tool which allows you to search for answers to technical questions by using the Knowledge Base; submit a Help Ticket for technical support using the Service Catalog; schedule a virtual appointment with a Technical Services Technician, and more.

Video Tutorial

Troubleshooting

Still have questions?  Contact the Technical Service Desk or complete the General Technical Support request.  

Details

Details

Article ID: 140439
Created
Fri 7/8/22 1:51 PM
Modified
Fri 10/11/24 1:14 PM
Audience
Target audience for article content.
Students
Faculty
Staff