Unlink @mymail OneDrive Account

Summary

Instructions for removing your @mymail account from OneDrive.

Body

Overview

Employee files at AACC are stored within the employee account (ex. rhawk2@aacc.edu).  The student account should not be used for files that you would previously store on your H Drive. 

Issue

Don't see your files in OneDrive?  Or, does your OneDrive account list @mymail.aacc.edu?

Windows Macintosh
OneDrive account listing @mymail.aacc.edu Mac OneDrive preferences with @mymail email.

Follow the instructions below to sign out of your student (@mymail) OneDrive and sign in to your employee (@aacc) OneDrive account. 

Windows / PC Instructions

Open OneDrive by right-clicking on the OneDrive cloud icon from the Notification area and selecting Settings

Selecting OneDrive Settings

On the Account tab, verify that your aacc.edu account is linked. If your mymail.aacc.edu is linked, select Unlink this PC.

OneDrive Settings with @mymail.aacc.edu

When prompted, select Unlink account

Unlink account message from OneDrive

Follow the Logging in to OneDrive Client instructions here to sign in with your employee (administrative) email. 

MacOS Instructions

Open OneDrive by right-clicking (ctl click) on the OneDrive cloud icon from the Menu bar and selecting Preferences.

OneDrive Preferences.

On the Accounts tab, verify that your @aacc.edu account is linked.  If your @mymail.aacc.edu account is linked, select Unlink this Mac.

OneDrive Preferences with @mymail email account.

When prompted, select Unlink Account. 

Unlinking Mac and OneDrive.

Follow the Logging in to OneDrive Client instructions here to sign in with your employee (administrative) email. 

Troubleshooting

Contact the Technical Service Desk or complete a service offering on the M365 Applications Services Page.   

Details

Details

Article ID: 142424
Created
Tue 10/11/22 11:34 AM
Modified
Mon 11/4/24 1:16 PM
Audience
Target audience for article content.
Faculty
Staff

Related Services / Offerings

Related Services / Offerings (1)

Request assistance with a Microsoft 365 online application. M365 applications can be accessed via an internet browser. Navigate to www.office.com and sign in with your AACC username/email address and password.