Remote Access Support

What Is This Service?

Request assistance with any errors you receive while attempting to connect or using the FortiClient VPN.

Who Is Eligible to Use It?

Faculty and staff with remote access. 

Where Can I Get It?

Select the Report a Problem with FortiClient button on this page. 

How Do I Use It?

A technician will reach out to you during business hours if more information is needed or when the problem has been resolved.

Report a Problem with FortiClient

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AACC provides access to on-site resources for employees working remotely through the FortiClient VPN (Tunnel) software on AACC-owned devices. If you have an AACC mobile device (laptop), you can connect to the VPN, allowing access to on campus only items, such as Colleague, shared network drives, etc.


Service Offering Id: 301
Fri 10/15/21 10:38 AM
Tue 2/15/22 2:03 PM