Forgot Email Address

Overview

Your AACC email address is used to sign in to MyAACC and other AACC online systems. Follow the instructions below if you need to look up your AACC email address.

Example Student Email Address: username@mymail.aacc.edu
Example Employee Email Address: username@aacc.edu
Instructions

From the Password Management Tool, select Forgot your User ID?

Forgot username feature in Password Managagment Tool

Alternatively, navigate directly to the Forgot your User ID feature in the Password Management Tool by selecting the button below:


Enter the required information: First Name, Last Name, Birth Date, and Alternate Email Address.* Perform the CAPTCHA and select Retrieve User ID.

Forgot username form.

Within a few minutes, you will receive an email from passwordmanagement@aacc.edu containing your AACC email address.

*Note: The alternate email address on file must be the alternate email address provided when submitting the Retrieve User ID request. If the AACC system contains a different email address, you'll receive an error message. Please call the Technical Service Desk to retrieve your AACC email address.

Forgot username error.

Troubleshooting

Still have questions?  Contact the Technical Service Desk or complete the Forgotten Email Address service offering request.  

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Details

Article ID: 150588
Created
Wed 4/24/24 1:43 PM
Modified
Mon 4/29/24 8:50 AM
Audience
Target audience for article content.
Students
Faculty
Staff

Related Services / Offerings (1)

Request assistance with looking up your AACC email address. Account assistance requires identity verification. Please provide a phone number and a timeframe for a technician to call.