Ensuring IT Security

Security is a critical aspect of our reviews. With increasing cyber threats and data breaches, it is essential to ensure that every application and hardware device meets stringent security standards. We assess whether the software or hardware could introduce vulnerabilities, threaten data privacy, or compromise sensitive information, particularly student records and institutional data.

Verifying Licensing Compliance

Proper licensing is necessary for legal and financial accountability. Our reviews ensure that all software and services adhere to licensing agreements and avoid penalties from non-compliance. This protects our institution from costly legal issues while ensuring that applications are used according to vendor agreements.

Streamlining Deployment & Compatibility

We evaluate how easily new software and hardware can be deployed across our institution. This includes examining whether they integrate smoothly with our existing infrastructure, including key systems like our Canvas LMS. Ensuring compatibility minimizes disruptions and ensures that applications and hardware can be efficiently deployed and maintained without negatively impacting daily operations or instructional activities.

Managing Databases & Roles

Applications that involve database access or role management require careful scrutiny. We review how data is stored, accessed, and shared to prevent unauthorized access. Additionally, we assess whether role-based access controls are in place, ensuring that users only have access to the data and features they need for their role, safeguarding sensitive information.

Promoting Accessibility

Accessibility is a priority for our institution, especially for students and users with disabilities. Every application or service we review is checked against accessibility standards, such as WCAG 2.1, to ensure it can be effectively used by all members of our community. This ensures compliance with legal requirements and promotes an inclusive learning and working environment.

Evaluating Integration with Learning Systems

Many applications and services need to integrate with our core learning management system (LMS), Canvas. As such, a critical part of our review process is ensuring that any new tools will work seamlessly with Canvas and other essential systems, enabling faculty and students to use these tools without disruption.

Cost & Resource Efficiency

The review process also involves an evaluation of the costs associated with purchasing, deploying, and maintaining the application or hardware. This ensures that our technology investments align with our institutional goals and budgets while maximizing resource efficiency.

The Review Process

When an application or hardware request is submitted, it undergoes a multi-step review involving various teams, including IT Security, Licensing, Asset Management, Instructional Technologies, Accessibility, and Database Management. Each team evaluates the request from their area of expertise, ensuring that the application or hardware meets all necessary standards.

Processing Time: Requests take a minimum of 3 weeks. If a tool is found to be high-risk or incompatible, alternatives are explored and recommended.

Contact Information

Technical Service Desk

For any questions or to initiate a review request, please call: 410-777-HELP (4357)