Applications and Systems

Learn about software and business applications including Adobe, Azure Virutal Desktop (AVD), MyAACC, & Self Services.

Categories (9)

Standard and Non-standard Software

Information regarding college standard and non-standard software.

Microsoft 365 Applications

Instructions for downloading, installing, and access Microsoft 365 applications, such as Word, PowerPoint, Excel, Teams, etc.

Web Browsers

Instructions, tips, and tricks for using web browsers, such as Google Chrome, Firefox, and Edge.

Video Conferencing

Instructions and guides for utilizing video conferencing software, such as Zoom and Teams.

Adobe Applications

Instructions for downloading, installing, and access Adobe Creative Suite applications.

Azure Virtual Desktop

Azure Virtual Desktop (AVD) in Azure provides access to cloud based virtual desktops to support remote learning and administrative access when away from campus. Access to AVD can be accomplished utilizing an installed remote desktop client or via any modern web browser.

Ellucian Applications

Instructions for faculty, staff, and students utilizing Ellucian products, such as Self Service, MyAACC, and Colleague.

Computer Hardware & Printing

Information regarding AACC computer hardware, such as desktops, laptops, tablets and printers.

Accessibility

Complete list of applications and hardware related to digital accessibility.

Articles (15)

AACC Intranet FAQ and Information

Frequently asked questions regarding requesting assistance with the AACC Intranet and it's features.

Computer Lab Support

This document identifies all of the college’s computer labs and defines Technology Support Services (TSS) responsibilities for computer lab maintenance, hardware support, and software support in the computer labs.

Hardware and Software Services

This document covers technology support for all college employees including faculty, staff, and administrators.

Standard Configuration for Dell and Apple Hardware Systems

This article outlines the standard hardware and configuration settings for Dell desktop, laptop, and Apple systems used within the college.

Windows 11 FAQs

Frequently asked questions (FAQs) regarding Windows 11, the latest operating system from Microsoft.

Accessing TimeClock Plus

TimeClock Plus is AACC's online leave and time recording system. Employees and supervisors access this system to record time and request and approve leave.

How to Manually Map G Drive

Mapping a network drive is a method to connect to a shared network folder, such as a share on a ReadyNAS storage system. This article explains how to map a network drive using Windows 10, 8, 7, Vista, or XP

Assistance with Employee Applicant System

AACC's Applicant System can be used to view open positions, create an applicant account, and apply for employment.

New Employee Checklist

This article describes the employee account creation process and many other new employee tasks, tips, and tricks.

Helpful Articles for Working Remotely

This article contains a list of knowledge base articles has been compiled to assist AACC employees working from home.

Software Discounts

Instructions for accessing the OnTheHub website, containing discounted software for AACC employees and students.

Access to ArcGIS

This article provides instructions for accessing ArcGIS Online and associated applications. ArcGIS Online is available via single sign on to students enrolled in courses that require access.

How to Send Images from iOS Devices as JPG or PNG Instead of HEIC

iOS devices since iOS 11 use HEIC (High-Efficiency Image Format) as the default image format. However, HEIC may not be compatible with all devices and platforms. This knowledge base article will guide iOS users on how to send images as JPG or PNG instead of HEIC.

Idle Session Timeout

Information regarding the idle session timeout for Microsoft 365 web applications.

Technology Access

Student accounts remain active for 16 months after your last class at AACC. Students may utilize MyAACC and Self Services to register for additional classes during this 16 month period.