Windows 11 FAQs

Overview

Windows 11 is the latest operating system (OS) from Microsoft. Upgrading to Windows 11 provides many new features to you as well as improving the security of devices. Over the past year, Information and Instructional Technology staff have evaluated Windows 11 to ensure compatibility with campus workstations and tested functionality of this new OS.  Windows 10 Enterprise, a previous campus standard is approaching end-of-life and in 2025 will no longer receive security patches.  As a result, all Anne Arundel Community College computers will upgraded to Windows 11 over the next year. 

As there are no application interdependencies and Window 11 is hardware dependent, we will be upgrading to Windows 11 incrementally.

  • All New Hires/PC Replacements/System Re-Images after January 31, 2024 will receive Windows 11.
  • We can only upgrade devices which are Windows 11 compatible. Non-compatible devices may be upgraded as time/budgets permit.
  • The training material / FAQ provided below will be continuously updated as more information becomes available.
Phase 1 (Pilot) 12/1/23 - 1/31/24 -- COMPLETED    
  STE CALT Labs Phase 6 Computer Labs/Classrooms 6/1/2024 - 9/30/2024 -- COMPLETED
  STE Faculty (Desktops / Laptops)   AMIL 209, 314, 404, 411
Phase 2  1/03/24 - 3/15/24 -- COMPLETED   AMIL 112A, B, C Testing Center (Tickets already entered)
  TSS Technical Service Desk Staff,
Client Services Staff,
Systems Administration Staff
  ASTR
  IIT Conference Room (CRSC 259A)   CADE
  IIT Identified External Testers   CALT
Phase 3 01/03/24 - 03/15/24 -- COMPLETED   CRSC
  ANXA (Instruction)   JOHN
  ANXB (Instruction)   DRGN
  CCIT (Instruction)   GYM
  LBRY 101 – TLC (Instruction / Staff)   HLSB
  JOHN 106 (Instruction)   HUM
  Remote Site Labs & Smart Rooms
(AMIL, HCAT, GBTC) (Instruction)
  LBRY
Phase 4 2/05/24 - 5/03/24 -- COMPLETED   MATH
  IIT (Staff)    PLNT
  AMIL 206 TLC    SUNB
  Remote Site (Staff) Phase 7 Faculty 9/2024 - 12/2024
  Ft Meade (Staff)   AMIL 209, 314, 404, 411
  HANK (Staff)   ASTR
  ASTR (Staff)   CADE
  CSB (Staff)   CALT
  FLRS (Staff)   CRSC
  PLNT (Staff)   JOHN
Phase 5 (Staff and Shared Staff Computers)

5A (Shared Staff Computers) 3/15/2024 - 12/31/2024

5B (Staff Computers) 5/6/2024 - 12/31/2024

  DRGN
  AMIL (Staff/Shared)   GYM
  CADE (Staff/Shared)   HLSB
  CALT (Staff/Shared)   HUM
  CCIT (Staff/Shared)   LBRY
  CRSC (Staff/Shared)   MATH
  JOHN (Staff/Shared)   PLNT
  DRGN (Staff/Shared)   SUN
  GBTC (Staff/Shared) Phase 8 Project Cleanup 1/3/2025 - 3/31/2025
  GYM (Staff/Shared)   Miscellaneous Equipment
  HLSB (Staff/Shared)   Unsupported Equipment (Wyse PC Converter Tool)
  HUM (Staff/Shared)    
  LBRY (Staff/Shared)    
  LUDL (Staff/Shared)    
  MATH (Staff/Shared)    
  RESM (Staff/Shared)    
  SSVC (Staff/Shared)    
  SUN (Staff/Shared)    
Set-Up Items

After logging in the first time, we will work with you to configure:

  • Outlook Email
    • Default signatures in Outlook for new messages.
    • As your email is cloud stored, messages, folders, and calendars will need time to cache locally to your system (see note below).*
  • Setup and configure a selected ‘Default Web Browser’
  • Configure Adobe Acrobat DC or Adobe Acrobat Reader DC as the ‘Default PDF Reader’
  • Office personalization
  • SnagIt to run at start-up

*With the use of Outlook 365, your email, messages, folders, and calendars are all cloud stored and will automatically restored to device. This content caching is requires Internet connectivity and depending on your Internet speed may take up to 24 hours to be fully available on your device. During this time staff may freely use their device while this content is populated in the background. IIT suggests that staff leave their devices online overnight after migration to allow for this process to complete and gather any other applicable updates.

Frequently Asked Questions

What applications are included on my desktop?

Where are my applications?

Where can I find my saved files?

What web browsers are available?

How do I set or change the default program that opens a particular file?

How do I lock, shut down, or log out of my computer?

How do I open links in Outlook in a different browser other than Edge?

How do I enable/disable desktop notifications?

How do I create a desktop shortcut?

How do I add a new printer?

General Questions

What are the benefits to upgrading to Windows 11?

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Details

Article ID: 148699
Created
Thu 1/11/24 11:03 AM
Modified
Fri 8/30/24 1:28 PM
Audience
Target audience for article content.
Students
Faculty
Staff