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Available 24/7, the TSD Client Portal is a web-based tool which allows you to search for answers to technical questions by using the Knowledge Base; submit a Help Ticket for technical support using the Service Catalog; schedule a virtual appointment with a Technical Services Technician, and more.
AACC provides access to on-site resources for employees working remotely through the FortiClient VPN (Tunnel) software on AACC-owned devices. If you have an AACC mobile device (laptop), you can connect to the VPN, allowing access to on campus only items, such as Colleague, shared network drives, etc.