What Is This Service?
Your employee Microsoft Teams account can be assigned a phone number, so that you can dial external phone numbers and receive external calls from people outside of AACC.
Who Is Eligible to Use It?
AACC faculty and staff.
Where Can I Get It?
Select the Request Teams Number button on this page and fill out all of the required fields. There are three options when requesting a Teams Direct Dial Number:
1. Teams Number - No Forwarding
IIT will create a new phone number for you to use in Microsoft Teams. This number is completely separate from your office/desk phone number.
2. Teams Number & Forward Desk Phone Number
With this option, you will have two phone numbers. One for your office/desk phone, and one for Teams. The office/desk phone will be forwarded to your Teams number.
3. Convert Office Extension to Teams Number
With this option, you may elect to convert your current office/desk phone number into a Teams only number. Your desk phone number will be assigned directly to your Teams client. Your physical desk phone will be removed.
How Do I Use It?
Once a Teams direct dial phone number has been assigned to your @aacc.edu account, you'll see the phone number listed in your Teams application.
Check out the linked knowledge base article for more details.