Support for Campus Telephones

Tags phone desk

What Is This Service?

Request assistance with the campus telephone system, including desk phones and general phone/directory support.

Who Is Eligible to Use It?

Faculty, staff, and students.

Where Can I Get It?

Select the Request Help with Campus Telephones button on this page.

How Do I Use It?

A technician will reach out to you during business hours if more information is needed or when the request has been resolved.

 
Request Help with Campus Telephones

Related Articles (2)

Call Forwarding
Forwarding calls on your Cisco IP Phone allows you to set another line or phone number where calls will be forwarded when it is not possible to answer the call from that specific line. You can set call forwarding to all calls, or in special situations such as if the line is busy or if there is no answer. This article aims to show you how to forward calls on the Cisco IP Series Multiplatform Phone.
Disabling the Cisco "Lower your voice alert"
AACC's Cisco desk phones are equipped with a "Lower Your Voice" alert feature.  The lower your voice alert is enabled by default. When you speak loudly, a warning message is displayed on your phone screen.  A tone also plays if you continue to speak loudly after the first warning.  This alert functions when using handsets or headsets only (not speaker phone).