What Is This Service?
This service allows you to report technical problems with Adobe Creative Cloud applications, such as license errors, login issues, application crashes, or unexpected behavior. IIT technicians will investigate and work with you to resolve the issue.
Who Is Eligible to Use It?
Faculty, staff, and students enrolled in courses who are using Adobe Creative Cloud applications provided by the college.
Where Can I Get It?
Problems can be reported through the IIT Service Catalog under the Adobe Applications service.
How Do I Use It?
Submit a request describing the problem you are experiencing, including the application name, device type, and any error messages if available. An IIT technician will follow up to troubleshoot and resolve the issue.