How to Turn Focused Inbox On for an iPhone

Overview

Focused Inbox sorts your email to help you focus on what matters most. It separates your inbox into two tabs - Focused and Other. Your most important messages appear on the Focused tab, and the rest are moved to the Other tab.

Instructions

NOTE: Mail apps may look different across different devices, and these instructions may not exactly match the options you see. Use these steps as a guide or consult the manufacturer’s guide for your device.

  1. Open the Outlook app on your iPhone.     Outlook app icon                
  2. Click the Home button in the upper left corner, then click on the Settings (gear icon) lower left.                                                                                                                     Outlook menu       
  3. Click on the Mail option.                            'Mail' option is location                   
  4. Tap the Focused Inbox slider to turn On.     'Focused Inbox' slider
  5. In your inbox, your emails are separated into the two tabs.

Outlook inbox

 

Troubleshooting

Still have questions?  Contact the Technical Service Desk or complete a service offering on the Outlook Services Page.  

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