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The Respondus Lockdown Browser is a secure web browser designed for assessment completion. We use the Lockdown browser to administer asynchronous assessments through Canvas. The browser needs to be downloaded and installed prior to signing into Canvas within the browser to access quizzes and tests.
If you're receiving authentication errors when attempting to log into a web-based application, a good first troubleshooting step is to clear your browser's cache. A web browser is the software application that you use to access websites. Web browser examples: Safari, Edge, Google Chrome, or Mozilla Firefox.