Problem with MyAACC Portal

What Is This Service?

Report a problem navigating or accessing the MyAACC faculty/staff or student portals. The portal provides updates, quick links, access to Canvas, and your MyMail email account.

Who Is Eligible to Use It?

Faculty, staff, and students.

Where Can I Get It?

The portal can be accessed by selecting MyAACC from www.aacc.edu or by navigating directly to https://portal.aacc.edu

To report a problem with the MyAACC Portal, select the Report a Problem with MyAACC Portal button on this page.

How Do I Use It?

A technician will contact you during business hours if more information is needed or when the problem has been resolved.

 
Report a Problem with MyAACC Portal

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If you're receiving authentication errors when attempting to log into a web-based application, a good first troubleshooting step is to clear your browser's cache. A web browser is the software application that you use to access websites. Web browser examples: Safari, Edge, Google Chrome, or Mozilla Firefox.
MyAACC is the college’s student and employee portal. Only authorized users can access the site. Students can register for class, pay their bill, manage financial aid, view grades, make appointments with an advisor, check college email, access online courses and more. Faculty and staff use MyAACC to access employee resources, such as the intranet, Self Services, and employee email, etc.