Self-Service Password Reset (SSPR) Registration

Overview

Self-Service Password Reset (SSPR) allows AACC students and employees to reset a forgotten password, without relying on assistance from the Technical Service Desk.  SSPR will soon be available to the AACC community due to IIT's efforts implementing Microsoft’s Cloud Single Sign-on Solution. 

Azure SSPR was implemented on September 8, 2023.  

All employees and students signing in to MyAACC after September 8 will be prompted to set up or confirm their SSPR sign-in methods.  If you don't have time to set up SSPR, you can select "Skip setup" to set up SSPR at another time. However, if you skip set up, each time you sign in to MyAACC, you'll receive the prompt "More information required." 

AACC's existing Password Management Tool will continue to be utilized for account activations, password changes, and forgotten passwords.  

Students

Check out the following video for detailed instructions for registering for Self Service Password Reset. Written instructions are also included below.

When you sign in to the MyAACC Portal on or after 9/8/23, you will receive a prompt stating "More information required."  Select Next.

Set up Microsoft Authenticator by selecting Next OR choose a different option by selecting I want to set up a different method.  You may also select Skip setup to set up your sign-in methods later.  Skip setup can be selected indefinitely.  

  • Sign-in Methods:
    • Microsoft Authenticator (recommended)
    • Email
    • Phone

Expand the sections below for more information:

Microsoft Authenticator

Email

Phone

Employees

Expand the section below for more information on the employee Self-Service Password Reset (SSPR) registration. 

Employee SSPR Registration Instructions

Add or Update your Sign-in Methods

You can add or update your sign-in methods at any time by navigating to https://aka.ms/ssprsetup and selecting the + Add sign-in method.  You can also access Security info from your Outlook Web App (OWA).

Reset a Forgotten Password with SSPR

Now that SSPR is set up for your account, you can reset a forgotten password at any time by selecting the Can't access your account? or Forgot Password link on the MyAACC Portal Sign in Page.

Forgot password SSPR.

Enter your Email address and captcha, then select Next. 

Choose an option to reset your password. 

Still have questions?  Contact the Technical Service Desk or complete the Help with SSPR request. 

Details

Article ID: 144416
Created
Tue 2/14/23 11:38 AM
Modified
Thu 2/15/24 10:02 AM
Audience
Target audience for article content.
Students
Faculty
Staff

Related Services / Offerings (1)

Azure Active Directory (Azure AD) self-service password reset (SSPR) allows the AACC community to change or reset a forgotten password, with no administrator or service desk involvement.