Configuring Outlook delegates

Overview

Delegates are other AACC employees who can view and edit items in your Outlook inbox and calendar. You can add delegates, remove delegates, and adjust their permissions in your Outlook settings.

Instructions

Select the sections below to expand the instructions.

Adding delegates

  1. Open the Outlook desktop app.
  2. Select "File" in the upper left. Select "Account Settings", then select "Delegate Access" from the drop down options.

    Account Information page with arrows pointing to Account Settings button and Delegate Access option

  3. In the newly opened Delegates window, select "Add"

    Delegates window with arrow pointing to Add button

  4. Enter the name of the new delegate in the upper left input and search for matches. Select the correct individual, then select the "Add" button in the lower left. 

    Add Users window with arrows point to user search input and Add button

  5. The name of the delegate should appear in the field to the right of the "Add" button. Select the "OK" button.

    Add User window with newly added user and arrow pointing to OK button

  6. In the Delegate Permissions window, adjust the permissions accordingly
    • "Reviewer" is the lowest permission, and only allows the delegate read access.
    • "Author" builds on "Reviewer," allowing the delegate to also create items and delete items that they created.
    • "Editor" builds on "Author" and is the highest permission, allowing the delegate to also delete items created by others.

    Delegate Permissions window with permissions for Calendar, Tasks, Inbox, Contacts, and Notes

  7. Select "OK" in the Delegate Permissions window, then "OK" in the Delegates window to save your changes.

Adjusting delegate permissions

  1. Follow steps 1 and 2 from the "Adding delegates" section.
  2. In the Delegates window, select the delegate whose permissions you would like to edit. Select the "Permissions..." button.

    Delegates window with delegate highlighted and arrow pointing to Permissions button

  3. Follow steps 5 and 6 from the "Adding delegates" section.

Removing delegates

  1. Follow steps 1 and 2 from the "Adding delegates" section.
  2. In the Delegates window, select the delegate you would like to remove. Select the "Remove" button.

    Delegates window with delegate highlighted and arrow pointing to Remove button

  3. Select "OK" in the Delegates window to save your changes.

Troubleshooting

Still have questions?  Contact the Technical Service Desk or complete the Help With Email request.  

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