Overview
Student accounts remain active for 16 months after their last class. Follow the instructions below for saving and backing up your student Outlook email and/or OneDrive prior to account deletion.
Instructions
Back up Outlook Email
Configure a mail application, such as Microsoft Outlook with your @mymail.aacc.edu email account. Instructions for downloading Outlook, as well as the Microsoft Office Suite can be found here.
- In Outlook, select File > Open & Export > Import/Export.
![Outlook Open and Export menu options.](https://aacc.teamdynamix.com/TDPortal/Images/Viewer?fileName=31b36627-692a-48d6-bdfa-5a6b4a2ff5fa.png)
- Select the option to Export to a file.
![Outlook export to a file.](https://aacc.teamdynamix.com/TDPortal/Images/Viewer?fileName=016ab7be-4753-42ae-b11d-d25910e4b93a.png)
- Select the Outlook Data File (.pst) option.
![Export to a pst file.](https://aacc.teamdynamix.com/TDPortal/Images/Viewer?fileName=8101fdfd-12e6-4ffb-8105-6dd9cf28693e.png)
- Select a mail folder to export (ex. Inbox). Please note, you may need to select the arrow to expand your inbox to view and select your inbox folders.
![Export Outlook data file.](https://aacc.teamdynamix.com/TDPortal/Images/Viewer?fileName=5003d6b5-f438-4e9c-aae7-4cb3e4925830.png)
- Select Browse to choose a location to save your .pst file. Select Finish.
![Save a finish exporting your mailbox.](https://aacc.teamdynamix.com/TDPortal/Images/Viewer?fileName=38fcac67-c99a-446c-b8b8-92b3db44e4e6.PNG)
Back up OneDrive Files
- Sign in to your MyMail account by signing in to the MyAACC Portal and selecting the Outlook Email link or sign in to the Outlook Web App directly at https://outlook.com/aacc.edu.
- Select the app launcher button in the top left corner and then select OneDrive.
![Waffle button and OneDrive app in M365 online.](https://aacc.teamdynamix.com/TDPortal/Images/Viewer?fileName=bb07a7a4-98b0-4ce1-b1b5-55025c89525f.png)
- Download any files or folders that you'd like to save to your local computer. Select the three vertical dots next to the file/folder and then select Download.
![OneDrive download option.](https://aacc.teamdynamix.com/TDPortal/Images/Viewer?fileName=c3986d08-0c66-4268-a8dd-9732ad0c09c7.png)
Troubleshooting
Still have questions? Contact the Technical Service Desk or request a service offering on the Outlook Email services page.