Overview
This article contains instructions on how to set an Out of Office Message in Outlook (email), also known as an automatic reply.
Instructions
Out of Office Messages can be created in Outlook on the Web (OWA) or the Outlook Desktop Application. Out of Office Messages for shared mailboxes must be created in OWA. Expand a section below to view detailed instructions for creating an Out of Office Message.
Outlook on the Web
- Open Outlook on the Web.
- Select the Settings icon in the top right corner.
- In the Settings window, select Account in the leftmost column and Automatic replies in the middle column.

- Select the toggle next to Turn on automatic replies. Once automatic replies are enabled, the toggle will turn blue and state Automatic replies on.
- To set an automatic reply for a time frame, select the Send replies only during a time period checkbox. You will then be able to select a start date/time and end date/time. Note: If you turn on automatic replies without setting a time frame, senders will receive the automatic reply until you have turned automatic replies off.

- There are two boxes that you can type your automatic reply in:
- The first is the automatic reply to AACC email addresses (ending in either @mymail.aacc.edu or @aacc.edu).

- If you select the Send replies outside your organization checkbox, a second box will appear. This will be the automatic reply to all non-AACC email addresses.

- Once you have created your desired automatic reply, select the Save button in the lower right corner.
Outlook Desktop App
- Open the Outlook Desktop Application.
- Select File in the top left corner.

- Select Automatic Replies (Out of Office).

- In the new window that opened, select the Send automatic replies option to turn on automatic replies.
- If you want to set an automatic reply for a time frame, select Only send during this time range. You will then be able to select a start date/time and end date/time. Note: If you turn on automatic replies without setting a time frame, senders will receive the automatic reply until you have turned automatic replies off.

- There are two options that you can select for who receives your automatic reply:
- Inside My Organization sends automatic replies to AACC email addresses (ending in either @mymail.aacc.edu or @aacc.edu).
- Outside My Organization sends automatic replies to all non-AACC email addresses.

- Once you have created your desired automatic reply, select OK.
Shared Mailboxes
You can only set an Out of Office Message/automatic reply for shared mailboxes via Outlook on the Web.
- Open Outlook on the Web.
- Select your profile icon in the top right corner and select Open another mailbox.

- Enter the name/email address of the shared mailbox and select Open.

- The shared mailbox will open in a new browser tab. Follow steps 2-6 in the Outlook on the Web section to configure automatic replies for the shared mailbox.
Troubleshooting
Still have questions? Select a service offering on the Outlook Email services page, or contact the Technical Service Desk at 410-777-4357.