Telephones & Voicemail

Tags phone telecom

What Is This Service?

AACC provides Telecom VOIP services in the form of Desk phones, Cell phones, Virtual on screen Soft Phones, Teams calling, and on-campus Emergency Phones along with Voicemail accessible from many platforms and devices.

Where Can I Get It?

Voicemail can be retrieved by dialing x1400 on campus or 410-777-4357 from off campus.

You can find more specific information about each service offering by locating the Service Offerings module on this page and selecting a service offering from the list.

Additional Information

Phone extensions and Voicemail are available to all faculty & staff.

Request Help with Campus Telephones Request Help with College Cell Phones Request Help with Voicemail/Voicemail Password Request Help with Automatic Call Distribution Report a Problem with Telephones

Related Articles (2)

Forwarding calls on your Cisco IP Phone allows you to set another line or phone number where calls will be forwarded when it is not possible to answer the call from that specific line. You can set call forwarding to all calls, or in special situations such as if the line is busy or if there is no answer. This article aims to show you how to forward calls on the Cisco IP Series Multiplatform Phone.
AACC's Cisco desk phones are equipped with a "Lower Your Voice" alert feature.  The lower your voice alert is enabled by default. When you speak loudly, a warning message is displayed on your phone screen.  A tone also plays if you continue to speak loudly after the first warning.  This alert functions when using handsets or headsets only (not speaker phone).


Service ID: 46228
Tue 10/6/20 4:00 PM
Tue 11/30/21 7:42 PM

Service Offerings (5)

Support for Campus Telephones
Request assistance with phones on campus.
Support for Cellular Telephones
Request assistance with an AACC issued cellular phones.
Voicemail Password Reset
Requesting a voicemail password reset for campus phones
Support for Automatic Call Distribution (ACD)
Request support for Cisco Finesse, Automatic Call Distribution (ACD) system for AACC call centers.
Problem with Campus Telephones
Report a problem with campus landline phones.