Overview
Welcome to AACC! This article describes the employee account activation process, as well as many other employee tasks and helpful tips.
Human Resources information for new hires can be found on the AACC Human Resources New Hires Website.
Activate your MyAACC Account
Step 1: Create a Password
Once you have completed your paperwork with Human Resources, you will receive an email to the email address that you used during the application process. Step-by-step instructions for activating your MyAACC account can be found in the Activate your MyAACC Account article.
Step 2: Set up Multifactor Authentication (MFA)
Multifactor authentication (MFA) is required for faculty and staff to access MyAACC, Microsoft 365 (including Outlook and OneDrive), Adobe apps, and more. MFA is also used to authenticate for remote access (FortiClient/VPN).
After creating a password, please set up MFA using the instructions here: Setting Up Multifactor Authentication.

Access the MyAACC Portal
The MyAACC portal is a secure website that contains information for AACC faculty, staff, and students. The MyAACC Portal provides access to:
- Self Services - Update contact and banking/direct deposit information, submit final grades, register for credit courses, and more.
- Email & Microsoft 365 - Access your AACC inbox and other Microsoft 365 applications in the browser.
- Canvas - Learning management system for students and faculty.
- Intranet - Internal AACC platform separated by department.
- Technical Service Desk Client Portal - Submit help tickets to the Information & Instructional Technology (IIT) department.
- Announcements - View important campus-wide notices, such as upcoming system down times.
- And much more...
The MyAACC portal can be accessed from the AACC homepage.

Then, sign in to the MyAACC portal with your AACC email address, password, and MFA method.

Employee (@aacc.edu) vs. Student (@mymail.aacc.edu) Accounts
All employees have two accounts: an employee/administrative account that ends in @aacc.edu, and a student/instructional account that ends in @mymail.aacc.edu. Both accounts use the same password, although they may have different MFA methods configured.
Access to services and email from MyAACC is dependent upon which account is used to sign in. If you don't see a certain employee option, you are likely signed into MyAACC with your student (@mymail.aacc.edu) account. Here is an easy way to tell if you are logged in as an employee--take note of the first few cards in MyAACC. The employee Intranet card pictured below will not be visible if you are signed in as a student.

Commonly Asked Questions
- How do I access my employee/administrative inbox?
- How do I access my OneDrive files?
- Files that you create or save on your AACC device are synced with Microsoft OneDrive. More information about OneDrive can be found in the OneDrive Knowledge Base Category.
- How do I access Zoom?
- All AACC employees have access to a Zoom pro license through their employee email address. Follow the instructions for signing into Zoom.
- What mandatory tranings do I need to complete?
- Human Resources requires that new employees complete several trainings. More information can be found on the Employment New Hire web page under the Mandatory Training Programs section.
Troubleshooting
Are you working remotely? The Helpful Articles for Working Remotely knowledge base article contains helpful tips and tricks for accessing remote resources.
Still have questions? Contact the Technical Service Desk or view our Service Catalog to request a service offering.