Instructions related to Microsoft Outlook Email.

Articles (19)

Accessing Employee (Administrative) Email

There are two email accounts for employees. One is the username@mymail.aacc.edu which is referred to as the 'student' or 'instructional' email. The other one is the username@aacc.edu which is referred to as the 'employee' or 'administrative' email account.

Accessing Instructional (Student) Email

Instructions for accessing instructional/student email (MyMail).

Adding a Shared Mailbox to Outlook

How to add a shared mailbox to Outlook after being given access to it.

G Drive Best Practices

Standard for shared drive best practices for access control, ownership, and audits.

How to Recall an Outlook Email

Step by step instructions on how to recall a mistakenly sent email to an AACC email address from an AACC email address.

Out of Office Messages in Outlook

Instructions on how to set an Outlook Out of Office Message, also known as an Automatic Reply.

Viewing Group Calendars

Group calendars are owned by non-IIT staff or departments and contain helpful information, such as college operating dates or important academic term information.

Setting the Outlook Default for Online Meetings

Edit the default behavior in Outlook to automatically include Teams meeting information.

Cannot Edit Meetings in Outlook Due to Conflict Error

How to fix the Outlook desktop application creating duplicate meetings when you attempt to edit/cancel them and are shown a Conflict Message error.

Configuring Email in Outlook for iOS

Mail apps may look different across different devices, and these instructions may not exactly match the options you see. Use these steps as a guide or consult the manufacturer’s guide for your device.

Configuring Email for iOS (Mail App)

Instructions for setting up AACC Outlook email on Apple / iOS phones and other devices.

Configuring Email in Outlook for Android

Instructions for setting up AACC Outlook email on Android phones and other devices.

How to Turn Focused Inbox On for an Android Phone

Focused Inbox sorts your email to help you focus on what matters most. It separates your inbox into two tabs—Focused and Other. Your most important messages appear on the Focused tab, and the rest are moved to the Other tab.

How to Turn Focused Inbox On for an iPhone

Focused Inbox sorts your email to help you focus on what matters most. It separates your inbox into two tabs — Focused and Other. Your most important messages appear on the Focused tab, and the rest are moved to the Other tab.

How to Turn Focused Inbox On for Outlook Web App (OWA)

Focused Inbox sorts your email to help you focus on what matters most. It separates your inbox into two tabs—Focused and Other. Your most important messages appear on the Focused tab, and the rest are moved to the Other tab.

Outlook Web App (OWA) Not Displaying AACC Email

This article shows the user how to log out of another institutions email and then log into the AACC email account.

Creating an Outlook Signature

Instructions on how to create an Outlook signature.

Configuring Outlook delegates

Instructions for adding delegates, removing delegates, and adjusting their permissions in Outlook.

Recover Deleted Items - Outlook

Instructions for recovering deleted items in Outlook.